FAQ
Cloudmallmart is an online shopping platform where customers can purchase a variety of products safely.
To place an order, select the desired products and add them to your shopping cart. Once you are ready to checkout, enter your shipping information and payment details all in our website.
*For the affiliate category ( only ) once you choose the product, it will take you to our trusted partner website to complete the purchase.
CloudMallMart accepts a variety of payment methods, including credit and debit cards, PayPal. More to be added in the near future.
CloudMallMart uses secure socket layer (SSL) encryption to protect your personal and financial information during the checkout process. All transactions are processed through a secure payment gateway.
CloudMallMart offers free shipping within the US. For other countries that we can ship to, we try our best to make it free, Otherwise you will see an acceptable rate at the checkout. All the orders ship out within 1 to 4 days after orders placed and clear payment received. But most orders ship the next day.
Because we value our customers and there satisfaction is our priority, CloudMallMart offers a 15-day return policy. If you are not satisfied with your purchase, you may return it for a full refund within 15 days of receipt. We require that you contact us first so we can be aware of the reason. and provide you the return address.
You can contact our customer support team via email, contact form or live chat. Our contact information is available on our website. We respond within a few hours and rarely the very next day.
CloudMallMart is a one-stop shop for all your needs. We are your virtual mall at your fingertips. Our main focus is to provide complete satisfaction and we believe the best way to do it is by delivering an amazing user experience by understanding their needs and preferences.
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